Cancellation / Refund Policy

Should bad weather or any reason from the owner or there employees of any charter boat booked thru BoatCharterServices.com.au cause the charter to be cancelled on, or prior to, the day of your booking, our preference is to offer you another available day. If this is not possible, then A FULL REFUND will be provided. Refunds will be made the same method as payment. The hirer shall have no claim on any account against boatcharterservices.com.au, its management and contractors.

Should the hirer cancel the booking than the following refund applies (please note charter boats will not refund due to rain) : -

  •    Hirer Cancels Prior To Charter               Refund Amount
  •          14 days or more                                                    Deposit is lost
  •          12 days                                      50% refund of total quoted price 
  •          10 days                                      40% refund of total quoted price 
  •           8 days                                       30% refund of total quoted price 
  •           7 days                                       20% refund of total quoted price
  •           6 days                                            no refund
  •           5 days                                            no refund
  •           4 days                                            no refund
  •           3 days                                            no refund
  •           2 days                                            no refund 
  •           1 day                                             no refund
  •       Day of charter                                     no refund
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